Customer Testimonials
Mike is always courteous and helpful. Everyone is friendly and respectful and answers questions about the situation with regards to the car. I have purchased four vehicles from First Team/Southern Team. All Nissans. And been satisfied with the service on all.
Great service with quick turn around on my truck. Megan went above and beyond to get repairs covered under warranty.
Excellent service. Kept me well informed on all progress I have nothing else to say
Great customer service very nice very knowledgeable Very helpful Very understanding and compassionate A wonderful guy
Frustrating 1st visit knocked back side of mirror off. Had to be replaced. Came back and had not been painted. Now, another trip to the dealership. I don't live in town so it's frustrating
5 5 5 5 ???? to “ Must be a number between 1 and 5. ”
Mark is a great guy to work with. He is professional and knowledgeable. Very helpful
Fast, professional, great communication Service was done in a timely manner, very professional, and great communication
Fixed my vehicle in minimal time and kept me informed of what was needed. I’ve owned Nissans since 1991 and this is the most I ever spent at a Service Center. 199.00. Pretty good record in my book.
???? to “ Describe your experience with the dealership in a few sentences. ” It was great and efficient
Very efficient, fast service. This was my 2nd service appointment since buying my Forester and am not familiar with the check in process yet, so that was slightly awkward. Other than that, the wait was very comfortable and fresh coffee was great.
Always have a great experience when I take my car there. Would recommend people to get there car there.
Friendly service department. Kept me updated on vehicle. Every person I interacted with was kind and professional.
Everyone was polite and accommodating. Very much appreciated Will come again if I find the need
Service was performed well. Jennifer stated there were some other items they found, but did not elaborate since I stated I wanted to leave by a certain time.
Ryan was very helpful and knowledgeable He was very helpful and timely and was great assistance.
Always Perfect service !!!!!! This is my 4th Subaru from Southern Team . Wouldn't go anywhere else !! Thank you, Melissa Sigmon , for being my advisor at most recent visit. Your hard work is appreciated!!!
I love how their always a great performance done. And kind working people there. Love it! No complaints on my end!
The Hyundai Service department in Southern Team consistently provided me with exceptional service. Mr. Sam Williams was very meticulous, courteous, and friendly throughout the service of my vehicle.
Dropped car off night before appt. Could not get through to the service dept to talk with a technician, after 4-5 calls. Text info seemed accurate, but I was wanting to verify. The techs when I picked up car were very knowledgeable and personal.
They had my car for a month. Communication was poor. I was nearly 8 hours away and couldn't get clear responses.
Great Great and quick experience, definitely would continue to come here for service, great service
Prompt. Cheerful. Helpful. The folks are true professionals. And they know what they're doing. They got me in and they got me out quickly and they tended to my needs.
So far, great customer service. Waiting lobby was very comfortable and in my experience I waited short time which was great.
Very courteous, kept me informed of all steps required and what to expect. Great Service
Horrible time trying to get appt. Took two calls - each 20+ wait times before appt could be made. But now I have Ryans's direct number and won't have to go through main system. Ryan was VERY professional and a pleasure to work with.
The check-in was quick as always. Jennifer was very understanding of what service I was having and explained anything I needed to know. The waiting area was very welcoming as always & my car was done by the time quoted
Megan is really what makes my experience well she explains everything with details and next appointments ect .. and helps me know what things are do and she is very honest I love the crew and stuff
Easy check in - knowledgeable employees & quick turn around Clean Will continue to use
Mel did everything he could to help me find a car that I would love however the trailseeker doesn't have ev mapping as part of it's software
Unable to contact without physically making trip to dealership Your messaging services and no reply setup caused me to sell my vehicle to escape.
Needed sticker and oil change waited 3 hours Waited to long Correct Won't be Anytime soon
Please go away I am not going to do this because I don't have patience
Randy Excellent customer service, he explained everything to me and made sure I understood Excellent
It was great Friendly helpful easy to work with. Will always use them Wonderfully helpful
Very professional. Pleased with results. I already took the survey a week or so ago so this is unnecessary.
I took my car in for a recall and everything went smoothly. Jennifer was wonderful to work with, as she always is. She is friendly, personable, and genuinely makes customers feel valued. While the recall itself was straightforward, Jennifer made the experience a positive one.
Friendly and reliable A little means a lot Well done! Thank your for your service.
Everything and everyone was awesome I am so happy with everyone especially Matos. He is the best. So so happy customer
All went well like it always does. Everyone was courteous and helpful. Appreciated getting the video message from serviceman who worked on my car. Was supposed to get a quote on future needs, never got. (New tires, filters, etc)
Okay Done Okay My experience has been good. I will miss driving my Santa Fe.
Danielle very efficient long waiting time for service. Took over2 hours to get vehicle serviced.
Nothing to say They never rest set my oil change To slow but I guess if I live closer I could get friends to pick me up
They have such a great group of employees who are always so friendly and ready to help you .
Very courteous, timely and personable I will take our Subarus back to this dealership and recommend them to others.
A 1 as always!! Very friendly timely sevice. Will always use Southern Team for great service!!!!
Dealership was thorough and professional. Waiting area was complementary and clean. Just four more words
Very professional and thorough. Loved the text/phone call and inspection video Has influenced me to schedule further repairs soon with the dealership rather than a different provider
Amazing service and attention to detail. The service team makes sure that I am informed of any issues before they service my vehicle
Always take me in and complete requested work and keep me updated as they do it Always very professional
Making the appointment was not a pleasant experience. I had to repeat myself often since I was interacting with some sort of computer interface and not a real person. I had to schedule about three weeks out. That seemed a long time to wait. BUT when I arrived for my appointment I really liked the person who checked me in, the communication with the mechanic, and the waiting area. The wait time was reasonable for what I had done.
It was ok I don't have any more to say Stop asking me more questions
Quality service from a manufacturer and dealership I have learned I can trust. Great communication and hospitality from sales to service.
Comfortable waiting area. Pleasant experience overall. My wife and I were treated courteously and efficiently and enjoyed the lounge during our wait - about an hour. Very pleased with the service.
It was a really good and efficient experience I will definitely be back And have my services
They were fantastic. Took great care of me and my car. Let me stay safe while a terrible storm came through as I was about to leave. Even brought my car into the bay. Great people!!!
I took my car in for a trim repair. They did a great job and got me out in about an hour. If you have to wait for service, its a nice place to relax and wait. Coke Freestyle machine and nice coffee machine. Clean bathrooms. I also like the glass wall so you can see the cars being worked on. Very nice facility and people!
Morris and Wayne made the process of buying a car super simple and easy to understand. they answered every question i had and made sure i understood everything before leaving the dealership. They went above and beyond my expectations.
Good. Except when I asked them to show me the sound deadening package I don't think anyone had any idea what it was. Took half a dozen people to find it and what they pointed out was quite disappointing.
They listened patiently and worked diligently to resolve my concerns. I always trust this service team.
I have a Subaru Forester and a Subaru Outback. I'm a solid Subaru customer. Great dealings with this dealership. I especially appreciate Mike Kazee's help. The Forester was our first "new" car in many years.
Once Mike was there to help thinks went smooth, my car was repaired.. Thank you Mike fore a your help!!
Excellent service. Comfortable waiting room. I appreciate the complimentary drinks and TV It's a very relaxing atmosphere.
No waiting. They took me right in. They went over what I wanted and later let me know what they found. I gave the ok and they did a great job.
Was there to pick up my second key with a scheduled appointment. Was performed timely and without issues. Only downside, coffee machine was broken.
I'm treated like a human being not a number or someone to make money off of.. I will always come to Nissan for any vehicle I get in the future and highly recommend them to others.
Southern Team Hyundai is always professional, respectful, and competent. Everyone is helpful from the time you drive in until the time the service is completed.
It was superb, as usual. It was a bright sunny day when we picked up our vehicle. Mark Baker met us with a smile and took care of business. Thank you very much.
Staff was courteous and helpful I was able to get into my appt earlier. Thank you!
Exceptionally friendly even though it was extremely busy. I still felt seen and heard. Organized. Kind and passionate staff.
Confusion on what dealership drive through to pull in, no one ever put matts on my floor board and I thought there was a complimentary car wash or vacuum. When I picked it up I just had to wander the parking lot to find my car, no one pulled it in or pointed out where it was....Car was brought in at 2 and it wasn't ready until the next morning. I was told I was called but no record of it and I was texted to which I responded back within 15 minutes at 4:30.
Always a pleasure, waiting room comfortable, snacks, beverages Customer service is always top notch Excellent
I had concerns with my tires, rotors, and brakes but since it was an hour before closing none of it was checked properly I guess to avoid doing further service
mark was informative and timed the repair perfectly. The AI assistant who acheduled was less than helpful. The waiting room and coffee machine were wuite nice
Easy and efficient process, good communication Megan Gartmann was very interested in me as a customer and was easy to work with.
???? to ' Wonderful group of people to work with. They made the purchase of my new forester easy. They answered all of our questions and Kevin went thru all of the features with us. '
Awesome The wait was not long at all service was wonderful The service team was very helpful
Lovely experience from the moment I walked in the door. Mike ensured I knew what to expect and what would happen each step of the way.
I was very pleased with the service I received, I had had trouble with battery for about a month. my only complaint is having to wait so long for appointment for service.
My appointment was the day before but they worked me in with very little wait time. Excellent service as always
Communication poor. Scheduling pathetic and cumbersome. Primary purpose for bringing car in was replacing right side view mirror. Parts department had ordered several weeks before. Was told unable to find mirror and unknown when would be available. My fourth Subaru from Southern Team. Regrettable my last. Always had excellent service since my first Subaru. If you call this progress you can keep it
My Outback needed service and they identified the problem and repaired the issues in a very respectable manner.
Wailing the manager was very helpful people that took my information Sam was very helpful Melissa was very helpful very pleased with the total outcome
Excellent, well inform explanations. Prompt service and I like the unexpected car wash. Have a good day
It ws great, he was nice. Knowledgeable. And helped us with purchasing the right tires.
Pleasant and straightforward although delayed We made an appointment, but it seemed like the car wasn't worked on until the next day
Mike was very courteous and helpful. We were able to schedule and appointment in a reasonable amount of time. Service was excellent
It was the worst experience of my life; I dropped off my vehicle on June 10, 2026, and they were never able to fix it. When I went to pick it up on July 29, 2026, they handed me a vehicle that didn’t work. It was the worst repair job I have ever had done. Mike White was very irresponsible in his dealings with me. I am left with the worst possible experience regarding the service I received.
Did not check my check engine light, didn't give me a new oil change sticker, did not reset my engine service timer.
I always get in without any trouble. I depend on them to take care of my car and tell me what I need to do when I need to.
Quick , efficient service . Answered all my questions and did not take long to fix my car
it was efficient all my questions were answered the waiting area was neat and clean
They are wonderful to do business with They explain everything before they work on They are very pleasant and knowledgeable
Nice windows watch car being worked on Nice waiting ro Will bring my car in next month get inspected
Thanks She was very nice. Very friendly and we chatted for a couple minutes Overall, the atmosphere was sprayed
Great Everyone was very helpful and knowledgable. Explained the service of my truck and went over what service needs to be done .
It went better than when I tried to make an appointment through AI. Thank you.
Everyone who I encountered was very polite and respectful. My service was completed in a timely manner and I was very pleased with the whole experience and would recommend Southern Team to anyone.
Great people and great place They are great people to work with. They did a good job on servicing the car and I recommend it to anybody to go there to buy a car or get car work done. Thank you and have a great day.
Very reliable and great service Easy to make appointments and if problem they keep in touch