Customer Testimonials
Completed in a timely manner Took great care of my truck and washed it when complete
Clear and quick service. Friendly and nice Easy and no surprises with the work done
Friendly, courteous, professional but I ended up being there for over 3 hours for a 'standard' service interval
Awesome Great Service Advisor, always helpful and willing to assist in any way. Thanks Again
Aurelien was very informative & helpful in helping us find what we wanted. He was fantastic to work with.!
She was courteous, informative and my quote was a little high but that is a good thing having to pay less.
Everything was fine except they never checked my tires for air pressure, which I explicitly asked for. My tires were all at 30 psi when they should be 36 psi.
She worked hard to descent the problem I had. If my problem continues I will bring my car in for another analysis.
I had an appt, he got me in on time. I told him i had a dr appt and he assured me we would be done. Ans we were dont in time for me to make my appt
Great and competent, friendly service We enjoy our Santa Fe vehicle and will continue to do business with Southern Team Auto!
The best experience that I've ever had buying a car. Their time explaining about the car, the financial options, not rushing to make a deal. All the people we interacted were friendly. This was one of our best experience buying a car
I took my car in to have it serviced. And I went out and the advisor gave me the wrong key to my car and gave me the wrong information to start with with another person's vehicle. And I had to describe to him that the keys that he gave me was the wrong key and he had my car confused with another car. He seemed to be confused about which car goes with the correct person.
All service staff were very friendly and helpful. Dealership is always well maintained and clean .
I always have had a great experience when I bring my vehicles in for service always very informative and great customer service all the time
They was supposed to order my tire for my car and come to find out and call me 5 days later to let me know it wasn't order and I was supposed to get a discount on the tire but they didn't give me a discount and they were not friendly.
Very friendly and were able to work with us on payment price They were very helpful
Body work was amazing but customer service could have kept me updated better on progress and detailer could have cleaned car better especially under hood
Felt like another number to them. Didn't feel genuine or authentic. The whole interaction felt like just another number. Didnt feel genuine or authentic. They just wanted me in and out.
The people that we encounter are friendly, and the service is fine, but what is concerning is that we have an appointment, we arrive on time, and yet it takes 2 hours to get an oil change and inspection. This has always been the case. Since we have to return to this particular dealership (where we bought) and we live 1.5 hours away, it takes us 5 hours to get the oil change and inspection. We asked and were told that we could not go to a closer dealership and still have the warranty in effect, otherwise we would PAY for the oil ... Read More DealerRater - Sep 28, 2026
I keep having an issue with my windshield wipers wiping by themselves and everything I've been told to do isn't working. Got a new windshield and everything.
Great Great experience I had a great experience and the technician and Advisor did a great job
service associates were nice and I liked getting the text message with the planned work instead of Mark trying to find me. The car smelled strongly of gas when I left. I fuel injection system was cleaned but I didn't expect gas to be that strong. It did dissipate. Someone from the dealership called me to ask how service was and I said fine except for the strong gas smell and he said. That's good to hear it was excellent. He didn't listen at all and was just trying to get the 5 star rating you all bug ... Read More DealerRater - Sep 26, 2026
Quick service, friendly service managers Will buy my next car there, a Forrester wilderness hybrid
Very courteous and helpful and only about 60 minute wait Quick service and comfortable waiting room
No pressure. Knowledgeable. I just wish they would have offered to fix the radio issue.
Very personal Wanting to work to get a deal done.ready to do what it takes to make customers happy
They have amazing staff with incredible customer service skills. Wayne and Horatio are very patient, understanding and knowledgeable.
5th car I've bought there,everyone is very helpful and friendly,Not overbearing?? Would definitely come back.
The gentleman that helped me was very nice and explained everything to me very well and got everything done in a very quick manner
It was good service. The only problem I have had is getting a hold of someone on the phone.
I have always received excellent service from Southern Team. They were able to fix an emergency flat tire quickly and without hesitation.
Excellent customer service, committed to providing the best possible experience. Everyone is friendly and highly professional.
The service I receive is always professional and reliable. I always recommend to friends and family.
They were professional, helpful and the car was ready quickly. Highly recommend! I will be using them for all my car service and repairs
Our service provider was fantastic. The facility is always clean and has plenty of waiting room choices, like a quite room for working and different chairs and seats.
Troy is always professional, courteous, and pleasant to work with. The work began on time, and he kept me informed by providing regular updates throughout the process. I appreciated his communication and reliability
I've had multiple repairs on a car that was purchased new. Every repair was done more than once, sometimes a few appointments to resolve the same problems. The service team has been helpful, but it has been frustrating to keep having repairs on a car that I have only owned for 3 years.
Very rude and arrogant. Did not fix the vehicle correctly had to take it back a second time and it is still wrong. State Farm had to get an independent adjuster to come out to look at the vehicle and now it has to be fixed a third time. Also when I went to get my rental vehicle Melissa at the front desk message the guy that does the rentals and she had her screen up so when she said Mrs Raether is here he said 'oh dear Lord' like it was a problem.
Meran was amazing got us in the suv that we really wanted. Had a wonderful experience!!
Everyone polite & professional. Only issue is it takes over 2 hours for oil change. That feels like a long time to sit in waiting room.
Mike is always professional, informative, and kind. Even when there are more problems than anticipated with my vehicle, he is reassuring and gets the work done quickly.
Visit was smooth. Found the exact problem & got my car back to me fast. Great experience
Southern team was courteous and able to help me in a timely manner. Good people
No pressure, great service and friendly and helpful Answered all my questions, helpful. Thank you
We have always been treated with kindness and respect here and they always make it a comfortable experience.
Easy and nice The people are Easy and nice to work with The people are Easy and nice to work with Holly did a great job
Sam Williams is always dependable and reliable and that's why I stay with Southern Team .
Answered all questions, wait time was minimal -atmosphere was friendly and professional. Very pleased with everything.
Came in for a scheduled maintenance. Jennifer was friendly and made it super easy. Came in for a scheduled maintenance. Jennifer was friendly and communicative and made it super easy.
Very pricey but they did good work. I rate the mechanic who did my repairs and the service guy i dealt with 5. I rate the Nissan rogue a 1 being it had less than 140k miles and I had to spend over 10k to have the motor, turbo and intercooler system replaced. I wont buy another nissan product if this is the quality of vehicle they produce
Overall a good experience with my repair. The communication was poor as far as keeping us up to date on what was needed. This is our only car and you had it for over a week. Could have used a loaner.
Everyone was helpful. They got the recall service done quickly Everyone did a great job. The waiting room was very clean
Everyone very couteous. Kept me well informed and very prompt. Everyone was very helpful. And friendly
Very kind, kept me updated , let me know approximate cost upfront, work done in timely manner.
5 Always a great experience and always good coffee. Fast and friendly service keep up the good work.
I was not charged but it is noted in my paperwork that the tires were rotated. My passenger side back tire did not get rotated.
They are always so friendly and willing to help in any way possible. They tell you up front how much it’s going to cost.
I arrived for oil change appointment spoke with VW service guy he was very friendly efficient and took my car in within 5 minutes. They also washed it too. Highly recommend Southern Team VW. 5***** to service department. 😊🤗
Everyone was very polite and professional at their jobs which made everything run so smoothly. I was able to purchase my VW in a timely manner and head home earlier than expected.??????
Respectful, clear, honest people work together for your Nissan dealership! I will be keeping my business with you all!
I will always continue to take my vehicle there Excellent place to go Excellent people working there
I have already talked to service manager about issue. $568.00 to install marker light I installed it for $1.69 Prices for service is outrageous!!!!
Mark Baker is the best. You are lucky to have him on your team. God service and work in a timely manner.
Very friendly, laid back, straight forward! No high pressure sales tactics. Everyone was courteous, helpful, welcoming
Melissa was able to get my service completed in a timely manner. She kept me updated on the progress on the vehicle.
Overall great experience.Only issue is service was a bit pricey. We were taken care of.
Easy, straight-forward and thorough. It was easy, straight-forward and thorough. Thank you. It was easy, straight-forward and thorough. Thank you for servicing my vehicle.
Helpful and friendly service. Happy with the results. Would come back. No more to say.
My experience was very good. They answered all the questions I had and made the buying experience easy.
Always great dealing with you guys Service is very good, all work done in a timely manner.
Exceptional waiting area great service friendly staff Enjoyed the open windows in service area being able to see service bays
The deal ship was amazing people to work with. I would definitely recommend them. I would definitely recommend snacks
Impressed with knowledge, friendliness and wanting everything right. They took the time to answer all my questions
Friendly detail review of my Subaru service components Knowledge Subaru technical aspects, timely next day service followup regarding what could have been improved, etc
Everything was done right and promised on time Really great service department. All the work done professionally
Appointment was on time and service done by time promised. Also team member Mr white was very polite and informative.
She is always so cheerful, energetic and positive attitude towards everything. She explains everything that was done and reviews upcoming maintenance events without being at all pushy.
Avi and Kevin were both patient and kind with me. Otherwise I would not have bought my car there
Prompt, extremely knowledgeable, make you feel like you're dealing with reputable people and company. Reliable
Walking in and purchasing TWO vehicles at one time is already stressful. I was fully expecting this to be a daunting task, but it was a BREEZE at Southern Team Hyundai!! No back and forth sales pitch, no pressure, just very straight-forward salesmen.
The team at Southern Team Nissan was extremely helpful and thorough. It was a seamless experience getting my car serviced with them
Got my car inspected and was done well and hardly any waiting time Job well done
Southern Team gave excellent service for my Hyundai. They did all the scheduled maintenance and fixed a tricky problem with my window control.
My husband was in hospital - they worked hard to help me and not be a burden on me.
The actual service was fine but I had to call a few days later and if Megan is the one I talked to she was absolutely terrible!!!She was on speaker phone and wouldn't turn it off. I couldn't hear her and she couldn't hear me!!
Excellent - very quick and lots of attention to detail Very thorough and everything was explained including the video
Very good Mark and the team was very nice and kept me up to date on what my car will need in the future.
Got done what I needed in a timely manner One problem was reviewed with me in detail
always easy to schedule appointments, nice waiting room, inform you of any issues before doung repairs, quick work, fair prices
After 8 1/2 hours tire was finally replaced, as an apology i received 1/4 tank of gas. I have been a customer for 27 years and the service department needs to be greatly improved.
I have been very happy with the service department. The service advisor is knowledgeable and welcoming and the mechanics are to. I'll be coming here more often.
I went in there with a low tire. They ordered me a shaved tire and gave me a loaner.
Efficient and always communicative. Jennifer is friendly and great to work through. That is all
Needed a recommended oil change service. They got me in using the express service line. Few minutes later service is complete and I was on my way.
Mine was a recall service that was taken care of promptly and had me in and out in 45 minutes
The service was excellent. Miss Megan is really professional and knowledgeable. Servicing my car didn't take as long as I thought.
Excellent service Thank you for servicing my car and will continue to bring it back whenever needed
Very good My advisors are always friendly, knowledgeable, and willing to listen if I guestions
It was an oil change Got me in and out in and out pretty quick@
All services done as requested. Also, additional diagnostic was done and issues were found and corrected