Customer Testimonials
Subaru and Nissan Service departs are always helpful knowledgeable and friendly. We always buy and service our vehicles at Southern Team.
The service was great the only thing was poor was ur AI phone service makes me not to call for that reason...
Danielle Starkey was professional and courteous. She explained everything that needed to be done with my car. I gave your dealership a poor rating because I don't appreciate paying $7.99 in shop supplies after paying almost $3,000 in services. I will avoid using your dealership because of this. Too bad your management doesn't think of the customer as Danielle Starkey does.
Friendly and thorough team of service writers who are always attentive to the needs of the customers.
This dealership is absolutely amazing. Everyone’s friendly, efficient and professional. The dealership is clean, comfortable and inviting. Mike White is an excellent service advisor!
Treated with respect and efficiency I dropped off my vehicle, it was done quickly, I was called to notify me it was done. I picked up a clean and not smelly vehicle...dead rodent in fan...yuck
Courteous, professional, and helpful I think Ryan did and excellent job keeping me informed about the status of my vehicle and answered a few questions I had
They were kind and got the job done efficiently. They left my car in good condition afterward and gave me a detailed report about it. They did not try and talk me into anything extra, but simply told me about a problem that they noticed. 🙂
Always feel like Melissa is looking out for me. This time my car needs more care that will need to wait but it does have more than 250k miles.
I see totally pleasant and accommodating personnel. But they could not fix my air conditioner. For $3000 I got new parts and periodic cool air. But not air conditioning. The truth as I see it is your mechanics are overbooked. They can't finish a task before they have to start the next vehicle. The mechanics installed all the needed parts but the compressor needed to be tweaked make the compressor run correctly and smoothly. Your staff is terrific. It's your policies of overbooking that's the problem. I've bought 3 Subarus from your company. They are the best vehicles
Very helpful It was a quick and service appointment everything went according to plan Thanks
Great people to work work Holly did an amazing job with everything would recommend them to anyone looking for a new car even mentioned to me about the Line-X near them that could spray my Nissan Frontier
I have had better service at this facility. When I left this appointment, I was very unhappy.
Unlike my experiences with my previous Subaru from this dealership, my most recent visit went very well. The staff was informative, helpful, and had my Crosstrek serviced in a very reasonable amount of time.
Was able to get vehicle serviced in a reasonable amount of time. People there are great. Great waiting area.
I was pleasantly surprised that I was greeted in a pleasant way. The customer lounge and bathrooms were clean and comfortable. They found a problem with one of my tires.Megan researched and found it was covered under my warranty.
Very friendly and professional staff. They make you comfortable while you wait. Very knowledgeable staff.
Very patient and kind! My experience at the dealership was great! Luke was very patient and kind and helped me narrow down my selection!
Wayne was nice,very professional, and very knowledgeable. When its time for me to look for me, not my wife. I hope he can be my sell person for Nissan.
Melissa Sigmon is wonderful. She is very friendly and sincerely works to take care of your needs while your car is being serviced. I have worked with her several times, and everything always our perfectly! Great job!
All was good. Taking care of in for service has always been a good experience.
It was a pleasant experience Juan -Piers -David were very professional in all aspects of the purchase
I got there, did what needed to be done. It was great Good service and PR
Everyone was very friendly at the dealership. The service was done quickly. I left my car overnight and they were able to do everything and I picked it up the next day! I appreciate that they treat everyone fairly.
Always professional, polite, excellent service. Recommending Southern Team to everyone I meet. Timely service. Comfortable setting. Excellent customer service and communication.
It was fine. I went in for an oil change and state inspection. Everything went as expected.
Ok. Average wait time during service Service writer was pleasant. Service wait for oil change and tire rotation was average
I brought my vehicle in for a recall, oil change, and state inspection. The technician broke the oil pan when removing the nut and bolt. I was told that the vehicle wasn't drivable and in order to leave the lot I needed to pay for a new oil pan ($500). It is frustrating that I brought the vehicle to the dealership and have something be broken during routine maintenance.
My adviser was great He was professional and courteous He took care of what was needed to be done with car
Dealership did a great job helping me fine the right car for the right price
Vw in for repair...done timely and professionally...Morgan was very communicative and helpful understanding the process
Fasts courtesy and satisfaction !thank you for cleanness and checking everything on my Palasade xrt
5 Star has a good personality relates with the buyer and has good knowledge on the car she is selling.Would recommend her to family and friends.
Had car inspection and a fog light replaced I don't know what you want me to say they did the service I needed We're professional and friendly
Great friendly people Keeps you informed of the progress going in with your car. The coffee is great.
Courteous and efficient They take the time to answer any questions I have about my vehicle even if it has nothing to do with the service I am there for.
Felt very welcome. The buying process is too long. We were there 2 hours on Wednesday and 4+ on Thursday
I have grown to expect and appreciate good quality service Why why why why why
Great service and a very nice team Had a great experience there Would definitely come back
The greeter people are great, always. They get you in quickly and the drop off spot helps eliminate waiting. The service was fast, checkout very efficient. I was in and out in record time.
Ryan was very courteous and helpful We are so thankful for him helping us fix our car
They kept me informed about my car while I was there. Also, they are very pleasant people. Great customer service.
Danielle is the best ever! She is dependable, reliable, friendly and i would highly reccommend her to all my friend
Staff was great as usual, but the wait time was longer than it usually has been. Was only there for an oil change.
Each member we spoke with or worked with through Southern Team was kind and quick to answer. Answered our questions and the service was great and everything was finished in a timely manner.
Good customer service. Informative. Wait time was appropriate. Nice waiting area. I like the free car wash.
It was a good experience and everything was taking care of in a timely manner.
Very prompt, skillful and sincerely interested The service is one I count on with confidence and appreciation as I know my Subaru has been serviced excellently and I was treated with great professionalism.
The appointment went well. Disagree strongly with the additional $69 shop fee added to the price of the service. Mike dropped it.
Very professional explained the situation fully Daniel was awesome to work with appreciate the speed of the service. I could not be happier.
My appointment was scheduled at 8am. I was surprised when I arrived more than 30 minutes earlier that Megan and the team were in there positions welcoming and ready to work on my car. The onboarding process was quick and I stayed in the customer lounge until the car was ready. I got a professional debriefing from Megan on the service points. I was happy that my car was washed and clean. It was a very positive experience. Megan did an excellent job and is highly commended for that.
The team knows their customers. No pressure to purchase or fix other things but keeps me informed on what’s coming up. Love them!
It's always an easy experience and they are always so willing to work with me. Everyone there has always been so pleasant and accommodating.
Very helpful. Next day appointment when it was already fully booked and understanding of my situation.
Star has a great personality she is very knowledgeable about the Subaru as she explains the ins and outs of the car she sells to her customers.Best salesperson I have dealt with.
The staff was respectful of my time and very professional in their attitude and work ethic
He was very patient with us. We described what we wanted and the price range and he found it for us.
Megan Gartmann was very professional and very knowledgeable about the situation with my car Magnificent service
Always friendly customer service. All issues I had were addressed. I feel confident that they will do good work.
II had a great experience finding the right car for me.Every thing went really well
Friendly, knowledgeable staff answered all of my questions. Overall a good experience. Would buy here again
Great service - informs well They let you know exactly what they are doing, the cost, and the time involved
Subaru service is always excellent! Subaru service is always excellent! Subaru service is always excellent!
Good The new location was pretty easy to find and I did not wait very long
For the most part we had a No pressure buying experience I think some of the add ons are excessive and expensive. And really didn't understand why I needed additional coverage outside of factory warranties on a new car . That felt pressured.
Service department wasn't honest. Said my oil was empty and that is what caused the check engine light to come on. No reason given for why the oil light wasn't on. Just kept telling me stuff that made no sense. I'm not a mechanic but I do have a brain and know when what I'm being told is just nonsense!
Excellent service, friendly, efficient, timely service! Thank you I appreciate notification of recalls and service needs
Friendly and easy process Kevin thank you for making my experience so enjoyable and doing such a fantastic job
Everyone was incredibly friendly and helpful. They went out of their way to make a stressful purchase infinitely easier.
On time, good instructions, good information, great communication Very professional and great customer service Polite and happy
Mike was very friendly and professional. He was very busy but took time to help me.
Some things went wrong, but the dealership took care of it and made it right.
Very friendly professional passed along any information that I needed easy to work with definitely 100% satisfied
Phone calls are not answered by a live person until 5-6 minutes on hold. Trying to call the service area is a terrible system
This is my first car from them. They have been considerate, efficient and have a great attitude. Megan was fabulous
Wayne and Horrcho (?) were great. They worked together as a team to ensure we were taken care of and I love my new car. What I didn't like was sitting there for 3-4 hours for a cash sale. It shouldn't take that long. We know what we wanted there was no reason to be there so long.
Very professional and extremely friendly employees. Quick at repairs. Highly recommend to anyone for their services.
Ease of scheduling and wait times were excellent. The car wash before returning my car to me was the cherry on top!
Holly Moses, Mike Munsey, Love Nissans. They gave me exactly what I wanted for my trade. It was a fair price as I know they are in business to make money, so my expectations were realistic and I felt it was a good trade price. Nissan had some good incentives I was able to take advantage of. This is the 6th vehicle we have bought from Southern Team. I recommended my uncle due to the incentives, and he also purchased a new vehicle a week later. I would say if you came into the dealership with a realistic expectation, you ... Read More DealerRater - Jun 23, 2026
Jim Wise took the time to listen to my concerns and personally worked to resolve issues with my Rogue that several other Nissan dealerships had dismissed over the years. Southern Team Nissan updated my infotainment software, addressed a long standing dashboard rattle, and did not charge me diagnostic or repair fees. While the original experience had its frustrations, Jim and his team made a genuine effort to make things right and I appreciate that.
Everyone was accommodating. respectful and very professional. thank you Also the waiting area is not so cold and not so warm, and imwe enjoyed the free coffee! thank you
Very friendly and competent staff. Very welcoming and accommodating. Everyone was helpful. I was satisfied with the time it took to complete my service.
Fast, friendly, honest. I would recommend 5 out of 5! Southern Team is the best
3 you have to 3or 4 Weeks to get a appointment for service Not satisfied with how long it takes to get a appointment service is fine.
Helpful great people Great experience wonderful people helpful polite would recommend Great experience wonderful people helpful polite would recommend nice a pleasure to deal with
Mel Dobbs is an excellent and helpful salesman. Mark Baker has been service advisor for our 2014, 2019, and 2026 Outbacks and has always been helpful, knowledgeable, an responsive.
Clean courteous, organized, professional, friendly, helped me when I was on the road and washed my car.
Danielle was professional, courteous, and thorough. My vehicle was towed in so it wasn't expected. It was a busy Saturday, yet she maintained such a high degree of professionalism and made me feel like I was her only customer. I was kept abreast of what was happening with the repairs and that was great.
Our car buying experience with this dealership was great. Mel Dobbs the salesman went above and beyond to make sure that we were satisfied and that we knew exactly how everything worked on the vehicle. Mel was very patient in allowing us to look at different vehicles and drive different vehicles to make sure that we got the one that suited our needs.
The gentleman was professional and efficient. My car was serviced in no time. It's a great Service Department! Thank you!
Great place to buy a car I would and already have recommended Holly to my uncle and he bought a truck this week.
The service staff are always awesome! They are why I just bought my 5th Subaru!
Just very easy a nice people to assist you . Made it a great experience
Very friendly staff. Cared to details. Fast service and a follow up call about my experience.
Sam was VERY helpful. The dealership this time with repairs and inspection went well. Everything was done within the time they said it would be. Things were different when we tried to purchase the car there and had to go to a different location. Also this is only a side note, your commercial I noticed mentions something about refreshments and snacks available. There are no snacks as there use to be. As I said this only a side note.
No problems with scheduling an appointment for inspection. Service as usual, car was ready by the end of the day.
I don't understand why all the fuss and questions. The point is I went in for service, oil chance , rotate tires and fix a leak in one tire. All was taken care of and didn't take too long.
On point Attentive, informed I believe through and futuristic advice. I will bring my car back
Always hassle, free and very convenient Done on time and ready as promised All the requested work was completed properly
He was very helpful. The GM was very friendly and helpful. My only complaint is the system issues that held up the paperwork process.